Change is scary when we are thinking about what we have lost or might lose. In this moment I wanted to mark a space to acknowledge that everything happens for a reason and it's not always perceptively "fair", but it does have a way of working out if we know what to pay attention to.
Good customer service is a valuable currency that most businesses don't take the time to understand or cultivate. My recent visit to Massage Heights in Highlands Ranch inspired me to share this story about a team of people who have mastered the art of exceptional customer service. This port in my storm made a big difference on my physical and emotional well being, and as a token of gratitude I want to publicly thank them as well as share something truly special with you.